Returns & Exchanges
At Blitz Surf Shop, we want to ensure you are completely satisfied with your gear. If your new equipment or apparel doesn't meet your expectations, you can return or exchange it within 30 days of purchase.
Return Process
- 1.Initiate Your Request
Visit our online portal or contact our support team with your order number and the reason for your return to receive a Return Authorization number.
- 2.Pack Your Gear
Securely pack the items in their original packaging, ensuring all tags are attached and the products are in unused, resaleable condition.
- 3.Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or bring it directly to our flagship store.
- 4.Quality Check and Refund
Once our team inspects the returned items, we will process your refund or ship out your exchange within 3-5 business days.